Fourteen fully drafted, business-ready documents covering admission, programme operations, drug testing, relapse protocol, incidents and weekly reviews. Download any document as Microsoft Word, or open the electronic Admission & Screening Form directly in your browser.
Binding agreement between the Facility and the incoming resident. Covers programme, kitchen policy, visitor rules, search rights, drug testing, fees, medical emergencies, termination, and the full Schedule of Fees by room type.
Undertakings by the Responsible Person — payment of fees, leave authorisation, emergency contact, visitor authorisation, collection on termination, joint liability for damage and medical costs.
Standing authorisation for the Facility to call an ambulance, contact the emergency doctor or homeopath, consent to stabilising treatment, and disclose relevant information to treating practitioners.
Consent to the collection, use, sharing and disclosure of personal information, including communication with the Responsible Person, additional authorised recipients, photograph use, and resident rights under POPIA.
Practical guide to living, recovering and reintegrating at the residence. Daily routine, programme components, kitchen, visitors, smoking, money, medication, leaving, aftercare. Plain language, resident-facing.
Twenty standards of conduct (sobriety, respect, honesty, curfew, search, prohibited items) and the disciplinary framework — minor / serious / gross breach categories, process, sanctions, right of review.
How testing is conducted — substances tested, test categories, methods, chain of custody, recording, refusal & tampering, interpretation, medication cross-references, quality assurance and audit.
Fourteen-step operational procedure: immediate safety, contain, test, search, notify Facility Manager and Responsible Person, document, convene review meeting, decide outcome, debrief, follow up.
Comprehensive intake assessment completed by the prospective Resident — personal particulars, Responsible Person, emergency contacts, substance use history, medical history, current medication, mental health, legal history, recovery goals.
Staff-completed risk assessment and admission decision (Admit / Defer / Decline). Submitted after reviewing the Resident's Screening Form. Records room allocation, fee, planned admission date, and updates the Resident profile in Trellis.
General incident report — completed by the staff member who witnessed or attended the incident. Captures persons involved, description, immediate action, injuries, property affected, cross-references and manager review.
Specific report for every suspected or confirmed relapse — observations, test conducted, items found, immediate actions, medical outcome, relapse review meeting, decision, updated recovery plan, sign-off and closure.
Monthly review of wellbeing, sobriety, programme participation, medical and medication, conduct, leave, reintegration progress, recovery plan and resident voice. Counsellor / mentor + Facility Manager review.
Per-resident register — medication received on admission, current prescribed medication, weekly compliance pack issue, medication changes, missed doses, adverse incidents, Schedule 5/6 control, disposal and discharge handover.
Per-resident register — property declared on admission, items placed in safekeeping, items issued and returned, items brought during the stay, confiscated items, lost or damaged items, vehicle on premises, discharge handover.